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酒店文職人員 Hotel Clerk

發(fā)布時(shí)間:2015/11/12 3:24:25文章來(lái)源:淘才招聘網(wǎng) rcxx.com瀏覽次數(shù):7033次


  sandy lin 15/f,tower2 ,bright china,building1,beijing.
  
  objective:
  to contribute developed customer relations and administrative skills to a challenging in a hotel.
  
  
  summary of qualifications:
  
  developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
  detail-and goal-oriented.
  function well in high-stress atmosphere.
  knowledgeable on both eeco and aptec computers systems.
  career history
  1992-present the oliver hotel,whitewater,ks
  hotel clerk
  resolved guests’ needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests,corporate accounts,and suite rentals.inspected rooms.
  
  1988-1991 walden hotel,walton,ks
  hotel clerk
  trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists.
  
  
  1986-1987 walden hotel,walton,ks
  sales associate
  assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers.
  
  1983-1985 bethel college,north newton,ks
  secretary
  responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers.
  
  education
  bethany college,lindsborg,ks
  bachelor of science;sociology,1983
  
  preferences
  furnished upon request.
  
  candidate’s customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
  education is de-emphasized because candidate’s work history is strong.
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